Feedback

We'd like to hear from your experience travelling on the Sydney Light Rail

 

For any feedback, compliment*, enquiry or complaint, please visit transportnsw.info

If you are deaf, or have hearing or speech impairement, you can contact us thought the National Relay service (NRS) 133 677.

For non-English speaker, please contact the Translating and Interpreting Service (TIS) 131 450 or call for 131 500 and ask for an interpreter.

 

All feedback is valued and used to improve the quality of our services and information to customers; we endeavor to provide you with an initial response within two (2) business days.

* How about letting us also know what we are doing well, or if one of our employees provided you with great service: a simple compliment will make our team's entire day and motivate us to provide our customers with an even better experience when welcomed on-board next time!

 

As we value and respect your privacy, please be assured all Personal Information submitted will be dealt with in accordance with Transdev's Privacy Policy.

Are you unsure of the service time and date you travelled?

- check the details on your light rail ticket or your Opal account

- check the trip planner for a similar trip