News

April 1, 2016

TRANSDEV MOBILITY CARD MAKES TRAVEL SAFE FOR LIGHT RAIL CUSTOMERS

Media Release by Transdev NSW

Sydney's light rail operator, Transdev Sydney has come up with an innovative idea for customers to communicate their needs with the driver or other passengers.

“At Transdev, we pride ourselves on making sure our customers have a safe, reliable and comfortable journey, but we are also aware that some customers are unable to communicate their needs easily due to disability, age or even language barriers,” said General Manager, Customers and Communication Nicole Ryan.

“The Transdev Mobility Card is designed to be carried by customers who may need extra assistance with boarding or navigating their journey on public transport.” “We wanted to create a way to make sure people from all walks of life are able to communicate with staff on board our services.”

The Transdev Mobility Card also offers peace of mind for family when a loved one is using public transport and may need extra assistance to get to their destination.

The cards include a range of options that the customer can easily fill in information about themselves that they can then share with our staff or other passengers on board in case they need a little extra help with their journey.

It is available in both a perforated booklet version and also a downloadable print-at-home version here.